Step by step guide to getting your business strategy in place for 2012

business strategy, strategy, swot analysisOver the last 5 weeks we have taken a brief look at some of the most common strategic planning tools available for you and your business.

It is surprising that as much as we have been criticised for our “over simplistic” approach to business strategy, from our discussions with a number of CEO’s and business advisors it is apparent that the vast majority, although aware of these tools, do not pro-actively use them in their business, in fact many do not undertake any formal strategic planning.

You’ll be surprised what you can learn about you and your business from following these simple steps. The most important point is to be truthful with your responses. The issues do not go away if you just ignore them.

In that regard you should consider involving an external facilitator with little or no knowledge of you and your business and who is independent and unbiased towards management. This will ensure that you get to the real issues in your business, and as uncomfortable and confrontational as those initial sessions may be it will be the best time and money you would have spent in a long time.

To re-cap, the five step process we recommended is as follows:

  • Vision and mission statements;
  • SWOT analysis;
  • Boston Matrix;
  • Porter’s Five Forces; and
  • PEST analysis.

The best time to start a strategic planning process is now!, it is not something that you should do once a year and then stick in your cupboard to gather dust.

Strategic planning is a dynamic process, one that should be re-visited regularly and where the assumptions supporting your plans should be challenged continuously.

If you have not undertaken or updated your strategic plans in the last 6 months YOU ARE MISSING SOMETHING!

For additional information or assistance on strategic planning visit us at

Next in our series on “The Business Circle of Life” is business finance where we will be taking a close look at the funding ladder and what funding is available and appropriate for businesses of different sizes and at different stages of development.


PEST – insights into the business environment and the forces that change it

You DON’T need to run because you think a small critter is about to attack…and ‘NO’ this article will not be detrimental to your health like the Black Plague (‘pestilence’) – from which the acronym was derived.

The real shock is this – last week I attended a networking session with 6 business leaders of small to medium sized enterprises, which included 2 professional firms. The topic of discussion was business planning and what each leader and his/her team did as part of their annual strategic planning process.

Of the 6 people surveyed – not one of their teams completed any formal review of their direct competitive environment prior to…or whilst doing their strategic planning …and, with the exception of one party, none converted their strategic plans into financial targets/budgets.

This is something we had an inkling of – but until those admissions… no direct evidence of!

The above is all the more surprising given there are so many factors in the broader-environment that affect the decisions of owner/managers. Interest rates, market liquidity, tax changes, new laws, tariffs and trade barriers, demographic and local-government policy changes, are but a few examples.

In the words of Charles Darwin: “in the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their environment”! Strong words …worth thinking about…

In order to understand…and then help our clients adapt to these types of factors we, like many others, use PEST analysis, as a strategic planning tool.

strategic planning, PESTEL, business strategyPEST (a mnemonic standing for Political, Economic, Social and Technological). Its a simple, effective framework for assessing the macro- and meso-environmental factors which drive the environment in which your business is operating.

Its specific focus is on factors:

  1. Completely out of your control (the “macro” factors); and
  2. Partially in your control …but only if your company works collaboratively with other market players.

In a world besotted with acronyms PEST has morphed into STEER / SLEPT / PESTEL / PRESTEL / STEEPL / STEEPLED which you might have heard of or used. The reason for these variants is the fast changing world around us and the growing importance of legal factors and regulation, environmental and ecological factors to a number of industries like chemicals, resources, forestry etc…as well as the increased focus on global business, governance and ethics.

Some of the different variants of PEST are:

  • PESTLE/PESTEL: Political, Economic, Sociological, Technological, Legal, Environmental.
  • PRESTEL: the above with the Regulatory aspect added
  • PESTLIED: Political, Economic, Social, Technological, Legal, International, Environmental, Demographic.
  • STEEPLE: Social/Demographic, Technological, Economic, Environmental, Political, Legal, Ethical.
  • SLEPT: Social, Legal, Economic, Political, Technological.

Each element of the mnemonic is used to brainstorm the characteristics of the market, country or region where you’re operating and, from that, draw conclusions as to the significant forces of change operating within that/those environment/s.

Making use of PEST

PEST is a simple, 3 or 4-stepped process:

  1. Brainstorm only the most relevant factors that apply to your industry (based on the most suitable mnemonic e.g. PRESTEL)…thinking about current circumstances and the medium term future.
  2. Many factors can appear in one or more categories (e.g. interest rates could form part of government monetary policy and also the economic category) …so simply decide where you think it best belongs…don’t stress overly about the classification.
  3. Identify the salient information that applies to each of those factors – then think about the implications of changes in those factors …and what each variation might mean to your business.
  4. Draw initial conclusions and never assume they’re complete…or that you’re spot-on!
  5. Carefully review market realities on an ongoing basis and make the best of the position your company finds itself in by utilising that knowledge and analysis in the strategic action setting processes…

Now its over to you …and please let us know whether this assisted your strategic planning process?

If you would like a high level checklist for issues to consider in a PEST analysis drop us a mail on info @

For additional information or assistance on strategic planning visit us at

Join us next week when we’ll take you through a step by step guide for getting your business strategy in place for 2012.

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Porter’s Five Forces – Your route to competitive advantage

Sound more like an Alien invasion …or a Star Wars sequel?

Well, if 1979 was the year in which the sci-fi cult got a fix with block buster movie “Alien” then strategy fundi’s got their own fix when Harvard Business school guru (Michael Porter) created this framework for analysing industry profitability and competitive advantage.

Its’ also useful for understanding ‘market power’ and market dynamics.

strategy, strategic planning, Porter's 5 forcesThis powerful tool is grounded on the 5, micro-environmental, ‘forces’ operating close to a company – which affect its ability to serve customers and make a profit, namely:

Supplier power – can suppliers of raw materials, labour and expertise drive up the price of your inputs, and if so, how easily? The fewer alternatives you have the greater the power of your suppliers. Other factors to consider are: how easy is it to switch between suppliers, are their offerings really differentiated, will switching mean the loss of key product features, how strong is the distribution channel and can they cut you out through vertical integration? Also consider the power of employees and the impact of labour unions?

Customer power – how easy is it for your customers to get critical information, then ask for and demand discounts or lower pricing? How sensitive are they to pricing generally? How many customers do you have, are there concentrations of buying power (i.e. customers who you are overly reliant on for volumes or revenues?), what is the typical order size, have your customers got other options in terms of suppliers like you, and is your business dependant on one or more distribution channels?

Competitive rivalry – how competitive is/are the market/s you’re in?

The key is to assess who your competitors are, what they offer and how that is different to your own offering, how numerous they are, how well resourced and how well known they are? Furthermore are their customers loyal, and are there switching costs if their customers chose an alternative supplier? The likelihood is that the larger and more profitable the industry is – the more competition there is likely to be…!

The Threat/s of Substitution  – this force covers the likelihood of you getting ‘bumped’ in favour of another supplier because of the existence of products outside your industry’s typical product offering.  This factor should not be confused with your competitors’ (similar) products… as it focuses on products outside your direct market e.g. Nestle Iced Tea is not considered a substitute for Lipton’s Iced tea…but coconut water, vitamin water, iced-coffee and sparkling mineral water might be?

The Threat of New Entrants – the ease, and thus likelihood, that competitors can rush into the market because of the profits being made?

Said another way – what “barriers to entry” are there in your industry in terms of (1) economies of scale (2) capital requirements (3) ease and access to distribution channels (4) market experience or cost competitiveness (5) technology and Intellectual Property protection (6) the likelihood of ‘retaliation’ from those entrenched in the market and (7) the degree of legislation and / or government regulation, to keep competitors out? 

Porter considers the 5-Forces determine “competitive intensity” and the relative “attractiveness” of a market i.e. the profitability of the industry you’re in.

We regularly use 5-Forces to assess that and the qualitative elements of client businesses (provided they operate in one market where similar or closely related products are sold…otherwise more than one analysis maybe needed).

Using the framework:

  1. Consider each of the 5-Forces individually, and summarise the key factors, which emerge.
  2. Allocate a rudimentary weighting e.g. “A,B,C“ to indicate the scale of importance to each factor. Consider which way that force might operate.
  3. Assess various scenarios, and how such might change or impact your business and other market players.
  4. Consider how elements of that force might be leveraged for your business?

 Potential pitfalls:

  1. Many consider it not practicable to evaluate industry attractiveness without considering the resources that a firm can harness. A resource-based analysis should also be considered before reaching conclusions.
  2. Some criticism has been levelled at Porter’s assumptions and some commentators feel that there is an additional, 6th force which has been ignored, which variously includes “complementors”  (the rationale behind strategic alliances), Government (national and regional) and Pressure Groups. Think about those elements too.


“You can’t fatten the pig on market day” (John Howard) – reminds us that it requires careful preparation and execution to achieve success.

Understanding ‘who’s who in the zoo’ gives you a clearer picture of where the market power lies and properly used, 5-Forces will clarify your strategic options for:

  1. leveraging position/s of strength
  2. avoiding introducing new products/services (or building a business) in markets which aren’t likely to be profitable
  3. improving market position – where your position is relatively weak.

Like SWOT and the other models discussed, 5-Forces is not all encompassing and it should ideally form but one element of a ‘suite’ of strategic models.

Have you used porter’s 5 forces in your business and what insights did it provide you? More importantly what did you do about it?

For additional information or assistance on strategic planning visit us at

Join us next week when we’ll take a look at one more well known strategy tool in the armoury, PEST analysis.

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The ‘Boston’ Matrix – Prioritising opportunities in your business

Back in 1968, one of the world’s preeminent management consulting groups, Boston Consulting (“BCG”) designed a means for their large (read multi-national or multi-business) clients – to decide how to allocate cash amongst their portfolio of businesses or strategic business units.

They termed that approach the “growth-share matrix”  – although it’s often called the Boston Matrix.

strategic tools, strategic planning, business strategyUnderstanding the Matrix

Briefly speaking the Matrix categorizes investment / growth opportunities into four groups:

“Stars” (High Market Share / in a growing market) 

  • In this category you’re well-established, and growth will be enticing.
  • Your business maybe investing significantly to gain market share, but learning curve benefits will be reducing costs and hopefully providing an advantage versus the competition.
  • There should be some strong opportunities in this ‘quadrant’, and you should work hard to realize them.

“Cash Cows” (High Market Share / in mature or slow growing markets)

  • Again, you’re well-established, so it’s easy to get market attention and exploit market gaps.
  • The need for marketing and investment is lower. High market share ensures unit cost levels can be maintained below those of competitors and that generates positive cash flows.
  • However it is only worth expending limited cash/effort as market opportunities are limited.

“Question Marks” (Low Market Share / in a market of potential growth?)

  • These are the opportunities that are really tough to discern.
  • They aren’t generating much turnover because you don’t have a large market share. But, they are in high potential markets so the potential to make money maybe good?
  • ·         These opportunities can become Stars and eventual Cash Cows, BUT they could just as easily absorb the effort and $ invested with little return …if cost-reduction achievements don’t materialise as anticipated.

“Dogs” (Low Market Share / in mature or declining markets) 

  • The worst of all the combinations – your market presence is weak, so it’s going to take heaps of hard work to get noticed. You don’t enjoy the economies of scale of larger or better competitors, so it’s going to be difficult to make a profit.
  • Definitely not where you want to be…

Using the Matrix typically four different strategies emerge:

  1. Build: Make further investments (to retain Star status, or to turn a Question Mark into a Star).
  2. Hold: do nothing and maintain the status quo.
  3. Harvest: Reduce investment and maximize profits/cash flows from a Star or a Cash Cow)
  4. Divest: Lose Dogs, use that capital to invest in Stars / Question Marks.

“Elementary my dear Watson” may be the typical response to what has been outlined… however, the Boston Matrix needs to be used cautiously because:

  • there are practical problems around deciding what ‘high’ or low’ market share or market growth mean in different contexts;
  • the quadrants aren’t necessarily equal or dissected at, say the 50% market share;
  • its easy to make an incorrect classification;
  • the matrices’ key dimensions ignore human and organisational behaviour (NB: It is difficult to assess how the “Cash cows” will react if all their surplus cash is invested elsewhere – particularly given inter-company  jealousy is one of the hardest things to manage in larger groups!);
  • “Dogs” are readily misunderstood – only a few may need immediate divestment  or deletion. Others may need to be held for “political” (the brainchild of existing management) reasons, to provide a credible presence, to complete a product or service offering, for defensive reasons (to keep competition out) and others may even be capable of being turned around?
  • the tool is best suited to assessing discreet businesses or SBU’s – but the principles can be applied to a situation where a business has a number of different products;
  • frequently, the organisational constraint is not CASH (BCG’s original focus when designing the approach) but rather innovative capacity; and
  • importantly “stars” and “question marks” are often very management intensive.

Whether you are a company with a portfolio of businesses or a business with a portfolio of products the Boston Matrix can provide you with some useful insights into your business or product mix strategy and can guide you through your investment decisions.

Take some time and allocate your different businesses or products into similar categories as the matrix above and you may be surprised at the result.

Using a healthy measure of common sense …or an external sounding board or advisor will go a long way to achieving a workable result…

For additional information or assistance on strategic planning visit us at

Join us next week when we’ll show you how to use Porters 5 Forces within your business.

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SWOT – A strategic tool to create your sustainable niche

business strategy, strategic planningNo it doesn’t mean burying your head in a textbook cramming for an exam…and nor does it mean a team of battle-hardened commando’s…it is in fact a business planning discipline for identifying the key environmental (EXTERNAL) issues which will impact a business, as well as the strategic capabilities (INTERNAL) of that business …all of which will impact its strategy.

The technique is attributed to Albert Humphrey – an American management consultant based at the Stanford Research Institute who worked with some of the largest global businesses in the 60’s and 70’s.

The beauty of SWOT…is its simplicity and the fact that it works for individuals personally, for small businesses, not-for-profit organisations, government and even the big end of town….it can even be used in decision-making scenarios, like a viability or new product study.

 “The Good, the Bad and the Ugly”…

SWOT is pretty comprehensive and it provides an all-round perspective of both the GOOD (favourable factors) and the BAD/UGLY aspects (unfavourable factors) relative to either:

(1) a COMPETITOR business/es …or

(2) the business’s or the project’s specific OBJECTIVES.

How to perform a SWOT analysis…

  • Start with what the business or the project looks like today?

Then think and talk about things from an entirely Inward/Introspective viewpoint:

  • How does your top management team or Board rate, are there functional gaps, are they cohesive/communicative and focused on achieving pre-defined objectives?
  • What are the skills and attitudes of your management and staff like, could they be improved, what do customers say about them and are they stable and productive?
  • What products and services are in high-demand? Which are considered the best of their ‘breed’ in the market place?
  • What are the marketing and advertising resources and skills like? Are they achieving their desired objectives? Are you driving the ‘right’ #’s and ‘$’s’ of sales and are you growing your sales and sales pipeline continually?
  • What is the state of your bank account and do you have adequate finance facilities to grow?

It is likely that when you spend time dissecting these internal ‘STRENGTHS’ and ‘WEAKNESSES’ that you will find that some conflicts or anomalies occur. A strength in one scenario might even be a weakness in another e.g. a broad, highly skilled and experienced Board maybe a great strength in terms of institutional recognition, quality and leadership …but a possible weakness would be the attendant cost and the constraint on internal staff being able to be promoted to those roles in the near-term?

Then move onto the external situation – AND LOOK OUTSIDE yourself or your company:

  • Consider the various things that influence your business (think broadly in terms of Political, Economic, Social, Technological, Environmental and Legal issues) and see which of those factors …or the changes that might be occurring in each of those areas will be able to be turned into:
    • OPPORTUNITIES for the company
  • ALSO think about how each of these factors will impact your most important competitors – how well do they shape up …and where are their GAPS/WEAKNESSES that might be commercially
  • What would you need to do to highlight those …and do you have adequate resources to exploit those deficiencies?

Once you have a high-level picture of where things are at please DON’T stop…otherwise all the hard work will never yield anything of real value! At this point you will need to consider and PLAN ACTION STEPS which will exploit the company’s STRENGTHS as well as the OPPORTUNITIES which present themselves in the market…whilst at the same time counteracting or reducing the impacts of the negative or riskier elements of the company and the threat’s posed by competitors….

Spend plenty of time categorizing (an A-B-C prioritisation system works well) the various actions on the basis of their IMPORTANCE and URGENCY …so that they can be allocated to various members of the management/staff for implementation…and try and make sure that no more than 6-8 key areas are to be focused upon at any point in time…

STRATEGIC EXECUTION or “IMPLEMENTATION”, and the success you achieve from taking the various actions is where the REAL VALUE of having taken this important strategic step will be revealed!

SWOT analysis is not an all-encompassing strategy tool – however it has been extremely valuable for more than 40 years and we use it regularly as a business valuation and strategic positioning tool which quickly helps us to benchmark and understand a client …as well as determining how such might grow and improve?

Start using SWOT TODAY…to provide a clear picture of the market and where in it your company sits!  Sun Tzu’s ancient quote reminds us of the perils of not doing so…“If ignorant both of your enemy and yourself, you are certain to be in peril!”

For additional information or assistance on strategic planning visit us at

Join us next week when we’ll show you how to use the Boston Matrix within your business.

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Vision and Mission statements, mere jargon or essential for business planning?

corporate vision, business strategy, reality visioning, mission statmentChristopher Columbus didn’t jump into his boat and discover the New World prior to arranging the required finance, loading provisions and investigating the best route to get there! So why should you?

Well, business strategy isn’t too much different from global exploration.  It starts with cleaning your glasses (none of us sees well without clear vision!), doing some thinking and building a plan.

A strategic plan which articulates a:

  • Carefully considered GOAL/PURPOSE (something which you’re hopefully passionate about achieving!) and which may take time but which will have a durable quality. This over-arching purpose is sometimes called the “mission” and larger companies often publish complex mission statements in their annual reports;
  • POINT OF FOCUS or the DIRECTION (“vision”) …of you and your team.

One thing our experience tells us is that all successful businesses have a clear purpose, and then the… focus and discipline …to push towards that objective/s even when the going gets tough, as it undoubtedly will.

High growth businesses are usually founded on a simple, often big picture, mission or an internal capability even though they usually supply more than one product or service However the offerings of those companies reflect significant synergies.

Said another way, they specialize in one thing, and then the other parts of the business logically hang off of it.

It is easy to fall into the trap of starting out with a product/service which then gets extended until you suddenly realize you are in a different “market” from the one you thought you were in. Because every industry has a fairly unique set of opportunities, risks, personalities, quirks, regulatory frameworks and associated industry associations / networks etc. It takes lots of time, and effort, to develop the depth of knowledge and reputation that allows one to become a key participant with a significant market share! As a result it is only the largest listed groups – with access to large-scale capital, human and other resources that can straddle multiple industries without diluting their energy, competitive effort, making costly mistakes or missing out on key growth opportunities.

Not every business will be a high growth entity …but EVERY business needs to regularly think about the following:

  • What problem are we solving for your clients?
  • Who are those clients?
  • How many markets do we have clients in?
  • Do people outside our business understand what our business does?
  • What do we need to invest to pursue an opportunity / new client?
  • What is the process of selling our goods or services?
  • Are the risks and profile in terms of buyers and buyer behaviour similar?
  • Does that decision leverage an existing product / service / staff member / resource? OR does the staff member or product need to be trained / reworked?
  • Are there any other synergies …with the things we have been doing?
  • If we offer that additional product/service, are we further focusing our business or are we making it more disparate / diffuse?
  • What do we do that is better than all others in our space?

And most importantly, in conclusion


When the above things are resolved, you will be a position to communicate easily and clearly to staff and clients WHY you are in business, as well as WHAT you are trying to achieve. Also decision-making becomes a lot easier as ‘it’ either is ‘in’ or ‘out’ of the frame and the actions of you and your team are simplified, become more targeted and energized.

You will also be in a position to:

  • Determine the values and principles, which will be upheld and adhered to – which will determine the culture, which just means the rules of behavior, which govern the way your people and your business behave.

WOW! Isn’t that a better place than most of the businesses you come across?

Unfortunately these concepts, which usually get fitted into a nice hierarchy aren’t often properly applied, or they don’t achieve what was hoped for and staff become cynical, disillusioned or even destructive! Worse still, to coin the words of David Maister, ”there are many more firms with mission statements than actually have missions[1]”.

However much we might like to avoid the annual planning weekend and to throw away what is often no more than jargon, it remains vital for management to define their organization, to set the boundaries and to mobilize the “troops” to achieve the objectives as agreed.

As Nikos Mourkougiannis [2] stresses – you have to begin with the “purpose” in mind!

When we think about it, we usually have a pretty good idea as to WHAT we should be doing in both our personal and business lives, and WHY we should be doing it, and even HOW we do it, and HOW REGULARLY we should be doing it – the hard bit is ACTUALLY DOING IT.

Over to YOU – where are you going to start in 2012?

Join us next week when we’ll show you how to conduct a detailed SWOT analysis on your business including providing you with a worksheet to get you started.

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[1] Page 61 Strategy and the Fat Smoker – David Maister: Spangle Press Ó 2008

[2]  Purpose: The Starting point of Great Companies – Nikos Mourkogiannis

Finding Your Path to Success in 2012 – 5 Tools to Help You in Developing Your Business Strategy

SWOT, PEST, Porters 5 forces, Boston Matrix2011 has been a tough year for most smaller and mid-sized businesses in Australia. 2012 is just around the corner and what better way to kick-start the New Year than by committing to re-visit, refresh or even initiate development of a formal business strategy?

After all, strategy is no different from a map – it’s all about setting course and then staying on track – in this instance with a view to growing your business and meeting (and hopefully exceeding) your objectives.

Business strategy can be an intimidating area for many business owners. The terminology used by business strategists such as USP’s or competitive advantage can be confusing and there are lots of business strategy tools available which at first glance, look like you need a PhD to understand.

We’re going to cover some of these business strategy tools and get back to basics so that, as a business owner, you can have a far greater understanding of strategy and an appreciation of the benefits it can provide.

5-step process to developing your business strategy

We have developed our own 5-step process (using well known and proven tools) to develop your core business strategy.

 1. Vision and mission

Everybody needs a purpose in life, according to Eleanor Roosevelt…….”The purpose of life is to live it, to taste experience to the utmost, to reach out eagerly and without fear for newer and richer experiences”.

The simplest way to think about corporate vision is……..If you don’t know where you’re going then how are you ever going to get there?  Spend some time over the holiday period considering your vision for your business in 2012 and beyond.

2.       The SWOT analysis

After developing your own corporate vision and mission you know where you want to go. The next steps are all about understanding your current position.

SWOT stands for Strengths, Weaknesses, Opportunities and Threats as they relate to your business. A carefully considered and honest SWOT analysis will help you understand some important issues about your business and the industry in which it competes. That process will give you some direction around future decisions.

According to Arthur Ashe, the legendary tennis player and AIDS activist, “Success is a journey, not a destination” – accordingly the preparation and ‘doing’ are more important than the outcome.

3.       Boston Matrix

Not all strategy tools are applicable to your business, but for companies with a number of different businesses or even businesses with a number of different products or services, this is a useful way to consider your business mix.

The Boston matrix will help you decide which products or services are ‘stars’, ‘cash cows,’ ‘problem children’ or, worst of all ‘absolute dogs’.

That doesn’t mean that you must automatically get rid of the ‘problem children’ or ‘dogs’ as you may have plans to address one or more of those negatives …and by the same token that also doesn’t mean you should keep your ‘cash cows’ either, as that may distort balance and direction.

Like many strategy tools the Boston Matrix creates context and develops insights, which better inform future decisions.

4.       Porters 5 forces

Named after the guy who developed the concept, and one of the founding fathers of business strategy – Michael Porter. A “Porter’s 5 forces” assessment is an industry analysis tool, which is a simple, quick and effective way of analysing the industry you compete in and the forces which drive business.

Importantly it involves assessing:

  • Competitive position;
  • Barriers to entry;
  • Substitute products;
  • Supplier bargaining power; and
  • Customer bargaining power,

many of which impact the SWOT assessment above.

This discipline helps you determine which elements of your business need the most attention from an industry perspective.

5.       PEST analysis

By now, you will have probably noticed that many of these tools overlap with each other. That’s fine, each tool provides a different means of looking at the industry and your business within that industry, and it’s expected that you will come up with similar issues using the different tools! If you don’t get duplication… something is wrong!

A PEST analysis is a macro-economic analysis tool. It looks at the big picture and what’s going on in the economy in which you operate and what that means for your business.

PEST stands for:

  • Political
  • Economic
  • Social
  • Technological.


Change is never a destination, just as hope is not a strategy (Rudy Giuliani). You can’t sit back and expect your business strategy to reveal itself, you need to proactively follow the above steps and determine your own destiny.

So now we’ve set the scene, share your business goals below.  Where would you like to be in 2012?  How do you plan to get there?  If you would like a more in depth analysis of each these steps, subscribe via email or rss as we break each of these steps down into bite size chunks to assist you in developing your own business strategy.

If you can’t wait and need to take action on your business strategy now, contact us at and we‘ll discuss your business strategy needs directly.